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Full Breakdown on Visiting JadeWaters Right Now

Dallas/Fort Worth Living

This post may contain affiliate links. Read my full disclosure.

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Hilton Anatole JadeWaters is a hidden gem located in Dallas, Texas, and is a great option for Texas families looking for a staycation nearby. Surrounded by busy city life, the lush landscaping of the water attraction gives the illusion you are transported elsewhere. I have partnered with them for over four years now including a trip to celebrate our anniversary, a girls’ weekend, and plenty of family staycations. (Check out videos and more tips on my Instagram highlight labeled JADEWATERS)

It’s become an annual tradition to visit. Even though this Summer looks different thanks to the pandemic, I felt comfortable visiting JadeWaters due to their heightened health and safety measures. Keep reading to find what I observed and if you think this is a good fit for your family to visit. This is a sponsored post and all opinions are my own. 

jadewaters day bed

JadeWaters has reopened, here’s what has changed

Disclaimer: I am not telling you these activities are 100% safe and COVID-19 free. You are responsible for making the decision of whether or not to visit public businesses. If you feel uneasy, consider these stay at home activities for kids and/or virtual summer camps. Play in public at your risk. Practice safe social distancing rules and consider wearing a mask per CDC recommendations. When in doubt, stay home. 

Where is Hilton Anatole? 

The Hilton Anatole is a Dallas hotel at 2201 Stemmons Freeway in the Market Center district just north of downtown Dallas, Texas. 

Dallas Hilton Anatole

How is the Hilton Anatole responding to COVID-19? 

“We know it has been a tough few months, and we are thrilled to offer travelers a much needed, easy and safe summer staycation spot,” said Robert Watson, Hilton Anatole General Manager.  “The pools are up and running and our team members are trained and ready to provide excellent service to those looking to enjoy a little fun-in-the-sun.”

JadeWaters features new and enhanced cleaning protocols as part of the global Hilton CleanStay with Lysol Protection program. 

In line with current state executive orders around COVID-19, the hotel is the planning stage of reopening its amenities. Face coverings are now required while inside our hotel.  (Status as of 7/1/2020):

  • JadeWaters- OPEN, 50% capacity
  • Indoor pool- OPEN, 50% capacity
  • Verandah Club- OPEN, 50% capacity
  • V-Spa- Closed, Opening date TBD
face coverings required inside ANatole

Face coverings are required inside the hotel in the common areas.

In response to COVID-19, the hotel is providing limited food service. (Status of the dining venues as of 7/1/2020):

  • Counter Offer- OPEN DAILY
  • JadeWaters Bar and Grill- OPEN (limited menu)
  • Media Grill + Bar- OPEN (Fri-Sun only)
  • SĒR Steak + Spirits- CLOSED
  • Terrace Breakfast Café- CLOSED
  • Gossip Bar- CLOSED
  • Room service- CLOSED

Does JadeWaters sell day passes? 

Occasionally, they do put a limited number on ResortPass if they have the room or extra cabanas to sell. 

What are JadeWaters operating hours? 

JadeWaters is open daily 9 am – 7 pm. 

hilton anatole jadewaters

JadeWaters features

4,000 sq ft Leisure Cove Pool with 23-seat Swim-Up Bar – No one was allowed to sit at the seats. Once you ordered your drink you had to swim away and keep your distance from others. Staff was wearing face coverings including our cabana attendee and the person who checked us into the pool area. 

7,000 sq ft Kids Play & Splash Area 630-foot Lazy River – Lifeguards are on duty and wearing face coverings. 

jadewaters

Two 180-foot Winding Water Slides – There is an attendant on top of the slides who also wore a face covering. I saw them cleaning the steps during one of my turns. I never had to wait a long time to go down the slide. 

jadewaters slides

JadeWaters Offers

Only guests who book a JadeWaters Fun or Cabana package will have guaranteed access to JadeWaters. Teachers can take advantage of rates starting at $99. Rates include guaranteed access to JadeWaters for up to four people.  Rates subject to tax and resort fee.

  • Up to 2 wristbands per King guest room
  • Up to 4 wristbands per Queen double-bed rooms or guest rooms with King and sofa bed
  • Additional wristbands are available for purchase at $35 each per day (up to two per room)

Cabana and Daybed Rentals 

If you want a space that is more private for your group, they offer Cabana and Daybed rentals with attendant service are available via reservation at 214-748-5233. Act fast because they get reserved quickly. The Cabanas seat 8 people while the daybeds seat 2-4 people. I loved the privacy and reserved seating. The cabanas feature a large flat screen TV, ceiling fan, mini cooler, luxury towels, free Wi-Fi, privacy curtains, a welcome amenity, and a dedicated server.

jadewaters cabana rentals

Kids Activities 

Unfortunately, programmed kids’ activities and live entertainment are canceled for Summer 2020. 

Food and Beverage 

The JadeWaters Grill and Bar is open daily from 11 a.m. – 6 p.m. They offer a limited menu, individually wrapped grab-and-go food and non-alcoholic beverages. This is located next to the kids’ splash pad. 

Attendants are available with daybed and cabana rentals. We ordered a cheese, meat, and fruit board to snack on during our visit. 

Can guests bring outside food and beverages inside JadeWaters? 

The answer is no. Plain and simple. 

jadewaters drink

Fireworks

No firework shows planned for Summer 2020. 

Conclusion

Visiting JadeWaters during coronavirus felt different, but it wasn’t bad. We enjoyed our time there like we always do! I appreciated seeing the staff wearing masks, guests maintaining social distancing as best as they could, and the additional cleaning.

Although we missed the live entertainment, scheduled kids games and activities, the JadeWaters pool and lazy river never disappoint. It’s always been the main draw for us. We needed a change of scenery and the lush trees, artwork and landscaping deliver. Our staycation at JadeWaters brought us joy and felt safe to us. I have never left feeling regret, and this time is no different.

jadewaters day bed

Pin to share with others

If you love this family-friendly destination review, you will love all the fun activities I am pinning right now. Follow me on Pinterest for more fun kids’ activities and join our Boredom Busters for Kids Facebook group. 

JadeWaters Anatole

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By Michelle Hancock | July 1, 2020

Comments

  1. Agent Debbie says

    July 2, 2020 at 11:06 am

    fantastic photos! Looks like a wonderful place for the family!

  2. Carrie says

    August 24, 2020 at 12:00 am

    We were there this weekend. We’ve been before Covid, but this was the first time since. It was fun! However, they limit 1 towel per person and are charging for water and cups of ice. That to me was ridiculous!!! Ice!!! You can get ice and water free in the hotel… I understand charging for bottled water… most places do., but a cup of ice… no!

  3. Michelle Hancock says

    August 24, 2020 at 9:15 am

    Oh wow! That is weird! Sorry that happened! They used to have water stations throughout but I guess they stopped doing that since COVID started.

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Meet Michelle

Dallas Blogger 

 Hi, I’m Michelle. My mission is to help moms believe in themselves through realistic parenting hacks that make life with kids easier and more fun!



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Spring break is here for many! Are your kids sayin Spring break is here for many! Are your kids saying, "I'm Bored!" already? It's time to make a Spring Boredom Busters Jar. Complete with 24 easy and fun activities for kids, this jar is fun to have around the house when you hear those dreaded words. Activities include indoor and outdoor boredom busters. Get the printables and instructions now on ModernMomLife.com or head to link in profile. #KidsActivities #BoredomBusters #SpringFun #SpringBreak #FunMom #ModernMomLife #FreePrintables #FamilyFun #Crafts
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Celebrate Dr. Seuss's birthday with this delicious Celebrate Dr. Seuss's birthday with this delicious and easy to make Cat in the Hat Fruit Kabobs!  Which Dr. Seuss book or quote is your favorite?  Head to ModernMomLife.com for recipe or head to link in profile for recipe!  #ReadAcrossAmericaDay #DrSeuss #DrSeussDay #CatintheHat
AD: Looking for easy Air Fryer recipes? We love to AD: Looking for easy Air Fryer recipes? We love to cook nuggets in ours. It's incredibly easy and tastes amazing. Find out how to make plant-based Air Fryer nuggets in minutes. Delicious and crispy, Raised & Rooted™ Plant-Based Nuggets can be easily found at #Target Serve with your favorite sauce to serve as a quick meal or snack. Head to ModernMomLife.com for the recipe and Target Circle Offer information. #RaisedAndRooted #TysonFoods https://lnk2.io/wCmhGSX
🎉 GIVEAWAY CLOSED 🎉  Giving away The Cro 🎉 GIVEAWAY CLOSED 🎉  Giving away The Croods: A New Age Blu-Ray + DVD+ Digital Code!  To enter:
1️⃣  Like this photo
2️⃣  Follow @thecroods & @ModernMomLife 
3️⃣  Tag a friend in the comments (1 comment = 1 entry)  One winner will be selected on 3/1. Good luck!  Offer valid to US residents only. This is not affiliated with Instagram.  ✨✨✨✨✨✨✨   THE CROODS: A NEW AGE is coming available on Blu-ray/DVD now! It's great family family fun!  #CroodsNewAge #FamilyFun #KidsActivities #MoviesforKids #TheCroods #movienightathome

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Spring break is here for many! Are your kids sayin Spring break is here for many! Are your kids saying, "I'm Bored!" already? It's time to make a Spring Boredom Busters Jar. Complete with 24 easy and fun activities for kids, this jar is fun to have around the house when you hear those dreaded words. Activities include indoor and outdoor boredom busters. Get the printables and instructions now on ModernMomLife.com or head to link in profile. #KidsActivities #BoredomBusters #SpringFun #SpringBreak #FunMom #ModernMomLife #FreePrintables #FamilyFun #Crafts
📣 FRIDAY 50% OFF SALE on the ultimate Memory Bo 📣 FRIDAY 50% OFF SALE on the ultimate Memory Box Bundle set. 📣  💻 Use code MEMORYBOXIGSALE at checkout in the MML Shop or use the link in the profile and it will automatically be applied at checkout! (Head to story or link in profile to shop)  Make a DIY school memory box kit to keep your child's artwork, school work, photos, and more! This printable bundle includes many different versions to match your child's style! This home filing system will organize your kids' schoolwork in an effective and clever way.  PURCHASE INCLUDES: Memory Box File Tabs - 4 different designs of folder tabs (Baby to 12th grade) on 2 PDFs My Memory Box Cover - 6 designs on 6 PDFs All About Me Printable - 5 designs on 5 PDFs  This bundle only includes DIGITAL PRINTABLES. It does not include the box, vinyl, or folding files.  #Organization #MemoryBoxes #KidsSchoolWork #GetOrganized #Declutter #DIYProjects #KidsActivities #ModernMomLife #MomLife
🎬Eeek! Today I filmed a segment with Texas Toda 🎬Eeek! Today I filmed a segment with Texas Today about fun Spring activities for kids!  📺 Should air within two weeks. Stay tuned for the air date. Thank you, @nbctexastoday @rossiramirez_ for inviting me on the show. It was so much fun! Everyone at Texas Today was so friendly and welcoming!  Texas Today airs weekdays at 11:30 am on @nbcdfw.  #DallasMomBlogger #texastoday #nbc5dfw #DallasMom #boredombusters #kidsactivities
Celebrate Dr. Seuss's birthday with this delicious Celebrate Dr. Seuss's birthday with this delicious and easy to make Cat in the Hat Fruit Kabobs!  Which Dr. Seuss book or quote is your favorite?  Head to ModernMomLife.com for recipe or head to link in profile for recipe!  #ReadAcrossAmericaDay #DrSeuss #DrSeussDay #CatintheHat
AD: Looking for easy Air Fryer recipes? We love to AD: Looking for easy Air Fryer recipes? We love to cook nuggets in ours. It's incredibly easy and tastes amazing. Find out how to make plant-based Air Fryer nuggets in minutes. Delicious and crispy, Raised & Rooted™ Plant-Based Nuggets can be easily found at #Target Serve with your favorite sauce to serve as a quick meal or snack. Head to ModernMomLife.com for the recipe and Target Circle Offer information. #RaisedAndRooted #TysonFoods https://lnk2.io/wCmhGSX
🎉 GIVEAWAY CLOSED 🎉  Giving away The Cro 🎉 GIVEAWAY CLOSED 🎉  Giving away The Croods: A New Age Blu-Ray + DVD+ Digital Code!  To enter:
1️⃣  Like this photo
2️⃣  Follow @thecroods & @ModernMomLife 
3️⃣  Tag a friend in the comments (1 comment = 1 entry)  One winner will be selected on 3/1. Good luck!  Offer valid to US residents only. This is not affiliated with Instagram.  ✨✨✨✨✨✨✨   THE CROODS: A NEW AGE is coming available on Blu-ray/DVD now! It's great family family fun!  #CroodsNewAge #FamilyFun #KidsActivities #MoviesforKids #TheCroods #movienightathome
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